Refund & Cancellation Policy

1. Standard Refund Policy

Most experiences allow:

• Free cancellation up to 24 hours before start

• Non-refundable within 24 hours of start time

Always check the specific experience page for any exceptions.

2. Weather & Safety

If a supplier cancels due to:

• Severe weather

• Safety risks

• Operational issues

Travellers may choose:

• A free reschedule, or

• A full refund

3. No-Shows

Guests who do not attend at the scheduled time are not eligible for refunds.

4. Supplier Cancellations

If a supplier cancels for internal reasons, travellers automatically receive a refund.